CoolBot is guaranteed to work. If it doesn't work - or even if it works, but not as well as you expected - you have 45 days to try it out and return it for a complete refund of the purchase price (you have to pay shipping back to us and you need to call or email us for an RMA#). Our return rate is under 1% so we're really sure you'll be happy!
The CoolBot is very robust. It's 100% Made In The USA to withstand farm-style abuse in the harshest of environments. CoolBot are running from the colds of Alaska, to multiple units in the deserts of Dubai and Delhi, India to Tanzania to the jungles of Brazil and even Southern Sudan!
CoolBots are warrantied for 1 year. Even after the warranty period, if anything goes wrong (though it shouldn't!) CoolBot parts are modular and designed to be completely field-repairable; we'll send you replacement parts at cost+shipping to swap in and get you back up and running in no time.
Why Wouldn't CoolBot work for me?
This is probably the most important question you can ask before buying a CoolBot!
CoolBot now is tried, tested and proven technology but it is NOT appropriate for every application!
Although the CoolBot is guaranteed and you can return it within 45 days, no questions asks, please do check out our Who Should NOT Buy a CoolBot page. And google around about us. So far there are NO negative reviews about the CoolBot from people who have actually tried them.
That's NOT because it's the perfect technology for everyone! It's because we are extremely upfront about what applications the CoolBot will work in, and where it will not.
Also, please check out our Air Conditioner Size and Brand Recommendations page. The CoolBot was first tested on every air conditioner we could get our hands on, but now there are thousands of CoolBots running on all sorts of air conditioner brands, so there is a huge body of experience to draw from at this point.